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Your Frequently Asked Questions
Here are some of our most commonly asked questions about Hot Tubs. If you feel that none of the below answer your questions please use the search bar or alternatively you can contact us and we will get back to you soon as possible.
Do not use any electrical equipment in the vicinity and please do not sit, stand or lie on the lid. The lids are not very strong and a replacement will be charged to you.
And please respect your neighbours – no loud music, shouting or screaming outside. Due to the noise of the bubbles you won’t realise how loud you are!
And finally, do not place candles on the hot tub as candle wax can damage the filter system.
If you have any other questions, concerns or problems please contact the park staff by calling 01442 50 88 50 or heading to your park’s reception area.
Models and types can vary in capacity so if you have any queries please contact Guest Services. Do not exceed the maximum number of people than the Hot Tub is designed for.
Don’t add anything – bubble bath, shampoo, gels, soaps, oils, salts etc. These can seriously affect the water quality and filter system and will result in a cleaning charge of up to £100.
Do not use whilst under the influence of alcohol.
Please don’t rest any glasses on or near the hot tub – broken glass is almost invisible under water. Any broken glass found in the vicinity will result in the hot tub being drained to check for glass.
This also applies to any drugs that may cause drowsiness, sleepiness or raise/lower your blood pressure. You shouldn’t use the Hot Tub after any heavy meals too.
You should limit your dips to a maximum of 15 minutes at a time – extended use can cause dizziness.
Please consult your GP before using if you are pregnant, suffering from any form of heart disease, circulation problems or any serious illnesses.
Please be aware the hot tub water might not be optimum temperature on the first day of your stay, this is because we know you would not want to be using the previous guests water, Yuk! No different to you probably not wanting to get in someone else’s bath water after it’s been used. Therefore, we change the water after every guest has vacated the holiday home on their departure.
Only children over the age of 14 can use the hot tub. Children must be supervised in the area at all times.
Please ensure you have showered before and after using the Hot Tub. This will remove oils, creams, lotions, make up, tans etc, which will seriously affect he water quality if not removed. Please also use the toilet before entering the Hot Tub.
It is also important you take care when entering or exiting the Hot Tub. Please use the bath mat provided and please be aware decking can become slippery when wet. Please replace the lid after use.
And do not immerse your head or swallow the water – this can increase the risk of infection.