We can't wait to welcome you
We can’t wait to welcome you for your Away Resorts holiday. So that you can dive right in and start having fun straight away, we wanted to give you a few pointers for your arrival. Once you’ve arrived, head to Guest Services which will be clearly signposted. From there, our Holiday Heroes will check you in and give you all the information you need. If you could bring your booking confirmation, or reference number that would be fabulous!
Check in times for self-catered accommodation vary by grade, which is listed below.
Comfort – 4:00pm
Superior – 3:30pm
Luxury – 3:00pm
Indulgent – 2:30pm
All touring and camping check in times are from 11am across all of our parks.
If you’ve gone for something a bit fancier and are staying in our glamping accommodation, your check in time is from 4pm onwards. This includes:
If you’re staying in one of our rooms at Mill Rythe, your check in times are:
Standard Room – 4:00pm
All other room types – 2:30pm
Check out time for all holidays is 10am!
Our parks (excluding Barmouth Bay) have their own on site shops… from picking up the morning essentials to fixing up a delicious evening dinner, our shops are stocked with everything you need to make your holiday enjoyable.
We’d recommend bringing some provisions with you for your first evening, just until you’ve familiarised yourself with the food options available.
You can check exactly what is included in your accommodation grade by visiting this page.
If you’re planning to arrive to park later than 7pm, please give our team a call on their out of hours number:
Barmouth Bay – 01341 247 810
Mersea Island – 07749 609 709
Mill Rythe – 07922 586 372
Sandy Balls – 01425 651 251
Tattershall Lakes – 07498 575 695
Whitecliff Bay – 07970 929093
Our friendly Security Team will meet you with your keys.
We kindly ask that you do not arrive early and depart at your check out time so we can manage the capacity of the park at all times and minimise traffic.
Have any other questions?