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On your arrival…

We can't wait to welcome you

What to do when you get to park

We can’t wait to welcome you for your Away Resorts holiday. So that you can dive right in and start having fun straight away, we wanted to give you a few pointers for your arrival. Once you’ve arrived, head to Guest Services which will be clearly signposted. From there, our Holiday Heroes will check you in and give you all the information you need. If you could bring your booking confirmation, or reference number that would be fabulous!

Check in & out information

Check in times for self-catered accommodation vary by grade, which is listed below.

Comfort – 4:00pm
Superior – 3:30pm
Luxury – 3:00pm
Indulgent – 2:30pm

 

Touring, camping & glamping

All touring and camping check in times are from 11am across all of our parks.

If you’ve gone for something a bit fancier and are staying in our glamping accommodation, your check in time is from 4pm onwards. This includes:

Bell Tents
Vintage Tourers
Canvas Cottage

Tattershall Lakes Camping

Rooms at Mill Rythe 

If you’re staying in one of our rooms at Mill Rythe, your check in times are:

Standard Room – 4:00pm
All other room types – 2:30pm

Tattershall Lakes Camping
Mill Rythe Accommodation, Hayling Island, Hampshire

Check out time for all holidays is 10am!

Frequently asked questions about your arrival

Our parks (excluding Barmouth Bay) have their own on site shops… from picking up the morning essentials to fixing up a delicious evening dinner, our shops are stocked with everything you need to make your holiday enjoyable.

We’d recommend bringing some provisions with you for your first evening, just until you’ve familiarised yourself with the food options available.

You can check exactly what is included in your accommodation grade by visiting this page.

 

  • Fresh bedding is included in ALL types of accommodation with Away Resorts
  • Towels are provided in Luxury & Indulgent grades of accommodation across our parks
  • We provide some washing up essentials in our self-catered accommodation options, however we’d advise that bringing an extra tea towel wouldn’t hurt.
  • We’ll give you a handy welcome booklet on your arrival, which is packed full of local attractions and services.

If you’re planning to arrive to park later than 7pm, please give our team a call on their out of hours number:

Barmouth Bay – 01341 247 810

Mersea Island – 07749 609 709

Mill Rythe – 07922 586 372

Sandy Balls – 01425 651 251

Tattershall Lakes – 07498 575 695

Whitecliff Bay – 07970 929093

Our friendly Security Team will meet you with your keys.

We kindly ask that you do not arrive early and depart at your check out time so we can manage the capacity of the park at all times and minimise traffic.

Have any other questions?

Have a little look at some of our most commonly asked questions. If the question you’re looking for isn’t there, please get in touch with us and we’ll come back to you as soon as possible 🙂

Away Resorts