Our Away Resorts Coronavirus Booking Guarantee.
We know things are still a little unsettling at the moment, and we wish we had a crystal ball, however, we can provide you with complete reassurance of the following when booking your break with us!
Please know that whatever your situation, we’ll try to be as flexible as possible for you and your family so please do call us should you have any queries.
Keeping you safe
We’ve changed a lot since coronavirus arrived!
Please be Flexible
The new Omicron variant is spreading quickly and therefore we may be affected by team members needing to isolate. Whilst we will do everything we can, this may then occasionally mean some activities or facilities need to operate at reduced opening times or indeed close at short notice. For this we apologise but we hope you understand!
Terms and conditions
^Please note you will be required to pay the difference if the new holiday is more and we will refund the difference should the holiday cost be less. All change of dates are subject to availability and must be within 12 months of the original arrival date. Proof of a positive COVID test will be required. You may transfer your money to a holding account, until you’re ready to book your new dates. Please note refunds may take up to 28 days. Should Government advice change at any time, we have the right to review this offer. Applies to all bookings arriving between 01 January – 28 February 2022. This guarantee can only be claimed within 14 days prior to arrival. All other Away Resorts booking terms and conditions apply.
Whilst you wait... just think about being in your swimmers, the sun's out and the smiles are big
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