FAQs and Assurances regarding Coronavirus

I have a booking between 12th April– 16th May

• You must stay in your accommodation, only with your household bubble.
• Takeaway food & drink and outdoor table service will be available, however access to our indoor venues must stayed closed.
• Gyms & outdoor sports courts will open.
• Outdoor pools will be open.
• You may meet another household in areas outside on park but not inside your holiday home.
• You may meet up to six people in outside areas on park but not inside your holiday home.

Please call us for any changes that you require to be made.

17th May – 21st June

• You must only stay in your accommodation with up to two households or up to six people.
• Our restaurants indoors will be open – please remember to book a table.
• Gyms & outdoor sports courts will be open.
• Indoor and Outdoor pools will be open.
• Entertainment venues will be open with lots of fun planned for you!
• You may meet up to 30 people outside in all areas on park.

Please call us for any changes that may be required.

22nd June onwards

This date currently looks like good news! We are hoping that should it all go to planned and the criteria set out by the Government is met, then our swimming pools, restaurants, bars, entertainment, and a whole lot of fun will be had!

I am an owner and I need support with my holiday home

For yours and everyone’s safety, please do not travel to park right now, we are opening on the 12th of April and can’t wait to see you! Should you need anything, please contact our team on the park who will be happy to help.

I have been made redundant/furloughed and we now can’t afford to come

You are welcome to move the date of your booking. If you need to cancel, please see our terms and conditions with regards to cancellation fees.

When is my balance due?

All balances are due 8 weeks prior to arrival.