Hot Tubs FAQs

Your Frequently Asked Questions

Here are some of our most commonly asked questions about Hot Tubs. If you feel that none of the below answer your questions please use the search bar or alternatively you can contact us and we will get back to you soon as possible.

Please be aware that the hot tub water might not be optimum temperature on the first day of your stay as we change the water after every guest has vacated the holiday home on their departure.

Hot Tub Do’s

Supervise children in and around the hot tub at all times
Shower before and after use – this will remove oils, creams, lotions, make up, tans etc, which will seriously affect the water quality if not removed. Failing to do so may cause discolouring to swimming costumes.
Use the toilet before entering – not leaving the hot tub to use the toilet will seriously affect water quality.
Wear suitable swimwear- Everyday clothing is not permitted, as it can introduce detergents, fibres and contaminants that affect water quality and the filtration system.
Limit your dips to a maximum of 30 minutes at a time – extended use can cause dizziness.
Watch your step- areas can become slippery when wet.
Remove any jewellery to avoid tarnishing
Consult your GP before using if you are pregnant, suffering from any form of heart disease, circulation problems or any serious illness. If you feel unwell or experience breathing difficulties, discontinue use of the hot tub and seek medical advice.
Replace the lid after use – this will keep the heat in and be ready for you when you fancy another dip.

Hot Tub Don’ts

Don’t shout due to the bubbles, you may not realise how loud you are, don’t play loud music, please respect your neighbours and the park curfew of 11pm.
Don’t allow children under 5 to use the hot tub- children must be supervised at all times in and around the hot tub
Don’t add anything – bubble bath, shampoo, gels, soaps, oils, salts etc, can seriously affect the water quality and filter system and will result in a cleaning charge of up to £100, or your hot tub drained and taken out of use for the rest of your holiday.
Don’t use in a thunderstorm
Please do not adjust any settings, including the water temperature. Our hot tub engineers set the correct temperature to keep your hot tub working correctly.
Don’t use whilst under the influence of alcohol, medication or substances.
No animals are allowed in the hot tub
Don’t use any electrical equipment in the vicinity of the hot tub.
Don’t rest any glasses on or near the hot tub – broken glass is almost invisible under water. Any broken glass found in the vicinity will result in the hot tub being drained to check for glass.
Don’t immerse your head or swallow the water – this can increase the risk of infection. Don’t allow children under 5 years or those unable to keep their head above the water level when sitting, in the tub.
Don’t sit, stand or lie on the lid – they are not very strong. A replacement will be charged to you.
Don’t exceed the maximum number of people than it is designed for.

If you feel unwell at any time while using the hot tub, stop use and seek medical advice. Not following these rules can affect your safety and the water quality of the hot tub.

Please take note of these rules, should any of them not be adhered to, it could result in your hot tub being taken out of action! Should you have any issues or concerns with your hot tub or if it is contaminated, please contact Guest Services.

Please note our hot tub assistants will check the chemical levels twice a day for your safety.

Most of all have fun and be sure to share your holiday snaps on our social media pages! #EscapeWithAway