Facilities at Sandy Balls

You’ll find all our facilities here so if you fancy a morning swim, a bite to eat and dazzlin’ evening entertainment, you’ve come to the right place!

The interior of our beautiful Acorn Village Store at Sandy Balls.

What we have to offer at Sandy Balls

You’ll be spoilt for choice at Sandy Balls and the Village Square is the heart of the park and where it all happens.

Not only do you have the opportunity to experience the beautiful surroundings of the New Forest National Park but inside and out we have amazing facilities and things to do on park to make your holiday that much more special.

Opening times for our facilities may vary depending on time of year. Please check our seasonal opening times page for more information.

What's on park?

Aubrey's Forest Kitchen

Add some tastebud tingling magic to your holiday at Aubrey’s Forest Kitchen. Join us for breakfast or enjoy our freshly cooked dishes from artisan pizzas, to chargrilled steaks and pasta at the end of the day. Why not accompany your meal with a classic cocktail or two? If the sun is shining enjoy a Starbucks coffee outside on the patio and watch the world go by. Takeaway options available.

Dogs allowed: Yes

The Exclusive Aubreys Dining Pods

Dine in style and enjoy a meal, drinks, or tapas and nibbles in our gorgeous new dining pods. Perfect for small parties, family get togethers, cocktails, or afternoon tea, why not cosy up and book something special. Suitable for up to 8 people. Choose from Godshill, Stuckton or Frogham – all named after our local villages.

Currently closed

The Woodside Inn

Pub vibes at the Woodside Inn make your holiday a home-from-home experience. All the family are welcome - including the dog - to enjoy entertainment in the Woodside Suite, and gourmet pub food adding to the all-round feeling of holiday happiness. Takeaway options available.

Dogs allowed: Yes

The Woodside Suite

The Woodside Suite is the venue to be for exciting evening entertainment. The whole family can enjoy magical moments and laughter throughout the week with acts including live acts, star cabaret, comedy, pub quizzes and gameshows and more.

Dogs allowed: Yes

Acorn Place Shop & Deli

Forgotten an important ingredient or just need some milk for your morning cuppa? Our well-stocked shop has everything you need plus so much more! Pick up quality local produce from the deli counter serving local cheese and meat, or some jams, chutneys or local ales. With sustainable and eco-friendly products plus toys and gifts it really is a one stop shop. Plus, stop by the coffee shop and grab a Starbucks with locally made cakes and treats!

Dogs allowed: No

Outdoor Pool

When the sun’s shining there’s nowhere better than our seasonal outdoor pool for soaking up the rays or enjoying a refreshing swim.

Dogs allowed: No

Due to high demand, we advise pre-booking your swim sessions. Please read our pool terms of use and ratios below. The swimming pool opening times are weather dependent.

Indoor Heated Pool

Dip, jump or splash in to our heated indoor swimming pool at the Leisure Centre for all-weather family fun. Guests can also enjoy our outdoor swimming pools during the warmer days of Summer.

Dogs allowed: No

We advise pre-booking your swim sessions. Please read our pool terms of use and ratios below.


Our state-of-the-art gym is fully air conditioned and offers you the latest fitness equipment, including cardio machines with entertainment system. Gym memberships available, call to enquire.

Dogs allowed: No

Additional costs apply. 

The Retreat

Have some well-deserved “me time” at The Retreat, our pampering beauty treatment suite. Choose from a wide range of wonderful sensations including aromatherapy massages, hot-stone massage, and luxurious facials and manicures. Appointments are to be made via email, sandyballsbeautytherapy@awayresorts.co.uk.

Dogs allowed: No

Booking required, 16+ only.

Sauna & Jacuzzi

Enjoy ultimate relaxation in our sauna and spa Jacuzzi. The Jacuzzi is the ideal place to relax after a day of fun and adventures. If you really want to turn up the heat then why not try out the sauna?

Dogs allowed: No

16+ only.

Cycle Centre

Our Cycle Centre has everything you need to explore the forest on 2 wheels! Can’t fit your own bikes in the car? No problem! We’ve got a great range of cycles in all shapes and sizes you can hire including tag-a-longs and trailers!

Dogs allowed: No

The Arcade

Coin pushers, colourful lights and a noisy blips and beeps, our arcade has everything from the classics to the latest video game technology. So stuff a fiver into the change machine and try to beat the claw!

Dogs allowed: Yes

Dog Walking Area

Let your four-legged friends stretch their legs during your holiday and enjoy our Dog Exercise or Walking Areas. Raise your paws if you want to visit with your human and have a barking brilliant time?

Dogs allowed: of course!

Soft Play Area

Little ones will have a great time burning off any excess energy scrambling through tunnels, whizzing down slides, heading for the top of the climbing frames and loads of other physical challenges in this fun and safe environment.

Dogs allowed: No

Adventure Playground

If you go into the woods today, you’re in for a big surprise! Discover our Bluebells and Brambles Adventure Playgrounds. Ready and waiting for your little explorers, jump, slide, swing and climb your way through our wooden jungle!

Dogs allowed: No

3+ only. 


If you need to keep your clothes clean whilst on holiday or want to save on the washing when you get home then our on park launderette will make life easier for you.

Dogs allowed: No

Guest services & holiday home sales office

Looking to purchase your very own Holiday Home or get in touch with our friendly guest services team? We have the answers to all your holiday questions. 

Facility Contact number  Opening times 
Guest Services 01425 651225

Mon - Thurs & Sat - Sun: 9am - 6pm

Fri: 9am - 7pm

Holiday Home Sales  01425 651206

Mon - Thurs & Sat - Sun: 9am - 6pm

Fri: 9am - 7pm

Out of Hours 01425 651251 Once guest services has closed 
Seasonal opening times image

Seasonal opening times

View our seasonal opening times at Sandy Balls.

Find out more

Pool Terms of Use & Ratios

Indoor and outdoor swimming pools are subject to seasonal opening times and pool rules, which must be adhered to by all Guests.  Please check with Guest Services upon arrival at the Park for details of opening times during your stay and applicable pool rules. The supervision of children on the Park is the responsibility of their parents or guardians at all times, including in swimming pool and changing areas. For swimming, children aged 0-3 years old must be accompanied by a responsible person in the same body of water on a one to one basis. A maximum of two children aged 4-7 years old must be accompanied by a responsible person in the same body of water. Children over 8 years of age who are competent swimmers (can swim unaided 25m or more) can use the pool independently provided there is a lifeguard present. For Parks where the pool is not lifeguarded one responsible person must supervise a maximum of three children aged 8-15 years old in the same body of water. Unless stated otherwise, guests under the age of 16 are not permitted in the sauna and steam rooms.

Discovering different...

Whilst you wait... just think about being in your swimmers, the sun's out and the smiles are big