Your Frequently Asked Questions
If you’re staying in our Exclusive grades your check-in time will be 2:30pm. Please see our grade comparisons page for all Classic grades check in times. These check-in times are subject to change.
We’re able to offer pet friendly units to guests wishing to bring their dogs, and charge from £35 per short break (5 nights and under) and £55 per long break (6 nights or more), per dog.
Up to a maximum of two dogs are allowed per accommodation unit. You can find out more about our dog friendly holidays by clicking the link.
Please refer to the accommodation section of our website, each accommodation category has full details of what is included with your stay.
Yes our caravans and lodges are supplied with bed linen.
Wi-Fi is available in the central facilities and our Boston West Hotel.
There are two ways to book a holiday. You can either book online using the handy search bar below or you can call us on 0330 053 7000.
Yes you can! We now offer the option to pay off your balance online by logging into your account or alternatively simply call us on 0330 053 7000 and you can pay your balance over the phone. Not just that, but you can now pay by instalments to make it even more affordable to pay off your holiday.
Whilst you wait... just think about being in your swimmers, the sun's out and the smiles are big