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FAQs related to Aria Bookings
Away Resorts now have a collection of over 25 parks, spanning the length of the UK, from Scotland, all the way down to beautiful Cornwall. Founded by holiday park experts Carl Castledine, CEO, Neill Ryder, Chief Finance Officer and Greg Lashley, Director of Operations, you won’t find a team of leaders more passionate about holiday parks. With a dream to create experiences never seen before in the sector, the business is best known for its product innovation and desire for operational excellence. This includes investment in the team on its parks, its amazing facilities & entertainment, and most importantly listening to its holidaymakers and owners to drive appropriate change and action.
Rest assured nothing regarding your stay has changed. If you’ve booked from 1st June onwards, remember to look out for your pre-arrival emails which will come from Away Resorts. If you’ve booked to stay throughout May, you may get some communication from Aria and some from us. Any concerns, please do ring us on 0330 053 7000.
All accommodation does now have a new name, in line with Away Resorts grading. This is broadly aligned as below:
|
Aria Grading |
Away Resorts Grading |
|
Premium Plus |
Indulgent & Exclusives |
|
Premium |
Luxury |
|
Superior & Superior Plus |
Superior |
|
Comfort & Comfort Plus |
Comfort |
|
Barns |
Barn Exclusive |
|
Lakehouse |
Lakehouse Exclusive |
|
Premium & Superior Meadow Lodge |
The Meadow House |
|
Hotel Suites |
Lakeside Apartment |
|
Beach House |
Superior Beach House |
|
Cottages |
Island Cottage |
Please do bring your existing confirmation with you, this will be fine for checking in.
Information about the park and how to book activities, any restaurant bookings or swimming slots will be given to you on arrival at the park.
Please call our friendly team on 0330 053 7000 and they’ll be happy to help.
Our holiday heroes on the park will be there to help check you in and answer any questions. You may still see some Aria branding but also some Away Resorts branding as we move forward throughout the season. Either way, the team are there to make sure you have the best holiday!
Please call our friendly team on 0330 053 7000 and they’ll be happy to help.
Yes, they are. Please visit our park pages for open and close times.
This varies depending on the park you’ve booked. At some parks, we’ve introduced outdoor cinema and at Retallack for example, it’s still very much leisure activities galore!
For any generic holiday FAQs please click below.
Whilst you wait... just think about being in your swimmers, the sun's out and the smiles are big
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