Guests with Disabilities

We are here to help

We aim to provide as much help and information as is possible to all of our Away Resort’s guests, however guests with disabilities may have individual needs that need to be addressed in advance of their visit, you will find a fantastic team of holiday heroes on hand to help answer any questions you have before you arrive, ensuring the best possible holiday experience. Access to some facilities and entertainment venues may be limited for wheelchair users, but we will endeavour to accommodate guests in any way we can.

All of our Parks have specially adapted accommodation for wheelchair users (subject to availability), although please note that some accommodation may not be suitable for all electric wheelchairs due to the weight and size. All requirements must be confirmed to us in advance, in writing or via email. Special requests cannot be made a condition of your booking as they are always subject to availability.

Disability Access Policy Statement Away Resorts

Disability Access Statement Whitecliff Bay

Disability Access Statement Tattershall Lakes

Disability Access Statement Barmouth Bay

Disability Access Statement Mill Rythe

Disability Access Statement Mersea Island